arnet
2016 – Present | Argentina
CLIENT
arnet
Year: 2016 – Present
Countries: Argentina
THE CHALLENGE
Arnet is the broadband service of Telecom Argentina. It is currently merged with Cablevisión. It’s one of the leading companies in telecommunications for the services and solutions that provides for their different types of customers in the country. It provides services for residential customers, professionals, stores, companies and governments.
Arnet provides broadband services for particulars nationwide since 1998. Their main challenge was to migrate the traditional telemarketing or face-to-face sale to a 100% online sale, with its contractual complexities involved, and to simplify the traditional administrative processes through automation.
OUR APPROACH
After analysing the shopping experience and the design of the interfaces (UI / UX) deeply, and having designed the internal processes to automate actions such as the creation, sending and signing of contracts, among others, we’ve implemented the online ARNET store to sell and market services on the internet.
